HEAR FROM OUR SATISFIED CLIENTS IN TUCSON, AZ

Sandra P 8/1/20

Sandra called to say “thank you” for coming out and servicing her home. “We are truly amazed with Chris, who was very amazing and very nice.” Thank you for sending Chris out.

Michelle H 7/28/20

Client called in to say Ricardo did a great job and worked hard on repairing their plumbing issue. “Thank you again Ricardo.”

Tolly F 7/20/20 

I would like to thank David for his professionalism and knowledge of an impossible drain that no one else was able to unclog. David was the 4th plumber I contacted and he managed to unclog my drain in less than an hour. Other companies told me it would be thousands of dollars and I would have to rip-up my concrete floor all the way to my nearest bathroom (which was quite far from the root issue). Let me take this a learning experience for myself. DrainMasters is the ONLY company I will use in the future for whatever plumbing issue I may run into. Again, thank you David for your consultation and hard work. What a relief this is!

Robert R 7/11/19

Thank you, Chris for a great job. Quick, friendly and a gentleman.

Barbara B 3/19/19

David is a wonderful representative for DrainMasters. He’s, very polite, soft spoken and even mopped up water from the water heater in the garage. Thank you for sending a wonderful plumber.

Dora 4/13/18

I like to thank Damien. He was very knowledgeable, professional and very respectful, and on time. I am very satisfied. He is a great asset to his company. Thank You Damien!

Fred 2/20/2018

I called the office and got an appointment for the following afternoon. (Mine was not an emergency.) Chris came and he was efficient, courteous, and professional. He diagnosed the problem and laid out the options. He replaced the mechanical guts in my toilet tank and it is operating much better now.

John B 2/5/18:

Thanks Chris. We had a leak in our main water line to the house. He was here in less than 2 hours and had it fixed promptly. We decided to have our 20-year-old water heater replaced and it was done in a few hours. Can't expect better service.

Arthur and Jean Gill 10/03/16

We would like to commend your Field Supervisor, David Shreves, for a very professional job done today at our house. The work was done well and with dispatch. He was courteous and capable. If it be possible, would you please place this letter of commendation in his personnel file. We will be happy to call to Drainmaster again should the need arise.

After 3 other plumbers had no success with clearing a clogged sewer line, David from DrainMasters came out and fixed it in less than an hour. He was out just a little while after I put in the call. The other companies had told me my pipe was a lost cause and that I was looking at needing to tear up foundation and tile to replace the line. It was going to be no less than $4000.00. They left me a mess of black sludge, dismantled pipes and disconnected appliances. David fixed the line and got everything put back together for less than the cost of the service call for the company that was trying to tip me off. They (Drainmasters) saved us a ton. Highly Recommended.

Sharon and George 7/16/2016

Brenda Schafer called to say Jason Shreves is a wonderful young man. Very professional and job well done.

Mary E. Calle Cabo 07/01/2016

I want to commend your technician, Jason Shreves, for his outstanding service. I was home recovering from back surgery, when my landscaper informed me that my water line was leaking from the meter box. After contacting my usual plumbing company, I was told that they were unable to send a technician until the following day. I called Drainmasters, from the first contact with your company, I was extremely impressed with the quality of your employees. The woman who answered my call was very kind and understanding. She said she would have a service technician out that afternoon

Jason Shreves arraived 40 mins. later. Immediately impressed with Jason Shreves, Hew was polite professional, and very reassuring. He immediately diagnosed the problem and swiftly went to work to remedy the situation. After the repair, Jason took the time to fully and clearly explain the problem and what he had done to resolve the problem. I can't tell you how fortunate I felt to have Jason respond so quickly and so competently. Jason is a true credit to your company. He left me with a magnet and a business card. You can be sure that in the future, I will call Drainmasters when plumbing problems occur.

Clifford 1/14/16

Chris Shreves came out and took care of my plumbing needs, was very professional. We will be using Drainmasters again and recommend Drainmasters to all our friends. Thank you Clifford

Mr. King, W 10/15/15

Called Drainmasters to come out and fix a drain and plumbing issue. Chris came out and was very professional and repaired the drain problem in a timely manner. I would recommend Drainmasters for all your plumbing needs.

Meghan Gilliand 7/17/2015

David Shreves came to our home a couple of days ago and gave an estimate for hooking up our washer to the sewer system and repairing a broken water valve. We did get a few other estimates but Drainmasters outbid them by far. Within 2 days of the estimate David and helper were here precisely at the time he said he would be. They dug up hard compacted dirt by hand because it was in the back yard. They finished the job at the price given and put everything back exactly as it was (including the stepping stones so you could not even tell any work had been done. Kudos to David and crew for a job well done! We ha him do work for us a couple of times now and it has always been done on the time and cleaned up as new. Thank You again.

Share by: